Dashboard
Evidence coverage first
Order throughput says work moved. Evidence coverage says what record remains. The dashboard places three counts together:- Completed orders assessed — orders in the 90-day creation cohort whose current status is
Completed. - Sealed documents — attached document rows recorded as
sealedornotarizedfor orders in the cohort. - Delivered with proof — attached shipment rows currently recorded as
Deliveredfor orders in the cohort.
What the dashboard shows
Volume
The monthly chart groups orders by their UTC creation month and shows:- all orders created in that month; and
- how many of those same orders are currently
Completed.
Funnel
Every order in the cohort appears in exactly one current-state bucket: Created, Paid, In progress, Completed, or Problem. “Created” is the pre-payment bucket, not total created volume. The exact status-to-bucket contract is listed in the analytics API reference.Turnaround
The headline reports median turnaround and shows the 90th percentile alongside it. Turnaround is measured only for completed cohort orders with a recordedpayment.cleared event, from the earliest payment-clear time to the order’s current updatedAt completion stamp.
When no order qualifies, the API returns zero hours. Treat that as no measurable sample; the dashboard does not show a separate sample size.
Service mix
Four counters show how many cohort orders include Sign, Notarize, Ship, and Fax. Services overlap: an order that includes signing, notarization, and shipping increments all three counters.Revenue
Revenue is the sum of order totals, in USD cents before display formatting, for orders currently in the Paid, In progress, or Completed funnel buckets. Created and Problem orders are excluded. It is a current-order-total measure, not a payment-ledger balance.Request-time figures
The dashboard does not replay a cached event stream. On each page request it reads your partner-scoped order cohort and derives the funnel, volume, service mix, evidence, turnaround, and revenue from the current transactional records. The page uses a no-store request and displays the response’s generation date. This has two practical consequences:- Current-state figures can change when an existing order advances, even if no new order entered the 90-day cohort.
- An order ages out when its creation time falls outside the window, regardless of when it later completed, shipped, or acquired evidence.
1..366-day window, authentication, and a complete response example, see GET /api/partner/analytics.